Recently our cable bill went from just on the verge of the roof to through the roof. I’m talking a nearly $50 increase in the monthly charge. Now, our cable bill is already ridiculously high, mainly due to our desire to have HBO. We also do a “bundle” package that covers the telephone (why do we even bother?) and internet. About a year ago, I guess, I had called into Comcast to try to lower our bill, just for kicks. And they lowered it and gave us more channels – win! What I didn’t realize is that the lower rate was just a promotional rate and apparently that expired and brought our bill up to an indecent amount – lose! So, of course, I called Comcast to get our bill back down to what we were paying. Now, all of a sudden, no one would talk to me because I’m not the name on the account, despite the fact I pay the bill every month. (Side note: on a subsequent call with customer service, I overheard another rep talking to a different customer who was obviously in my boat because the rep was saying these like, “It doesn’t matter if you pay the bill every month, you have to be authorized” or some nonsense like that.) So as soon as we were able to sort out the business of adding me as an “authorized user,” I was able to finally discuss our bill.
After about an hour of discussion, the best they would do for me is lower our bill by $30 (remember it went up by $50, so this was not an ideal offer), but they would add Showtime and send a technician out to upgrade our cable and modem (apparently, we were supposed to get upgraded to the Xfinity thing, but I’m sure I ignored whatever messages they were trying to send to us to do so). During the hour of hashing out the details of our cable package, the Comcast rep told me it would cost more for us to have bare bones cable than it would to get this “great package” they were offering me. I get it. I get that they want to lure you in to cable devotion by giving you a million channels hoping that you’ll fall in love with something and never want to leave them. But their pricing is ridiculous, particularly in light of the fact that Netflix (among other cable alternatives) exists. I even said so much, but the rep insisted that they haven’t been impacted in the slightest by the alternatives.
Blerg. My brother suggested that we do a cable-Dish-DirectTV rotation. Switch providers every two years, so you get their best promotional rate each time. Makes sense, but I haven’t really researched the logistics of this. Then there’s my mom who uses an old school antenna for basic cable and uses Amazon and Netflix for everything else through her Smart TV. I locked in with Comcast to get what they claimed to be their best rate, but I’m currently in a 30-day window during which I can pull the plug on the whole thing. So, I’m curious about what everyone else does. We could *probably* live without all the channels, but we’d like to keep HBO (Game of Thrones, anybody?).
In full disclosure, since getting Showtime, we’ve been taking mini Homeland benders and I’m pretty sure I’m obsessed (and also I want to join the CIA). And over the weekend the technician came out to set up our Xfinity stuff and it is pretty awesome. But we still have some time left before officially committing, so I’d be grateful for any recommendations.